The Effective Account Manager

This workshop will help you sharpen your management skills, focusing on your team, client relationships and workload.  
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Practical tools and techniques

The workshop is designed for that awkward level where you’re not just  juggling all your client work, but are responsible for other people’s work and suddenly have to learn to deal with the challenges of people management.

Core topics

  • Understand strategy and using it to guide your work
  • Learn effective ways to delegate
  • Give effective feedback that brings about change
  • Manage meaningful and achievable objectives and goals
  • Motivate people and manage their performance
  • Manage your team’s time well with project management processes
  • Set and manage your clients’ expectations
  • Build respectful and trusting relationships
  • Deal with difficult client situations and how to say no to clients
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We've spent a lot of time recreating our active learning experiences as live online workshops.  

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Core Features

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Video Conferencing

Enhance your virtual programs by allowing your learners to access high-quality live sessions.

1

For your agency team

Billed annually - Save $60
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  • 20 admins / instructors
  • Bulk student upload
  • full white-label options

2

Get one-to-one coaching

Billed annually - Save $60
Includes basic features plus:
  • No transaction fees
  • 20 admins / instructors
  • Bulk student upload
  • full white-label options

3

Do it online in your time

Billed annually - Save $60
Includes basic features plus:
  • No transaction fees
  • 20 admins / instructors
  • Bulk student upload
  • full white-label options

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